Services

They are high performance, scalable servers that are designed to meet the needs of your most demanding network environment. To ensure flexibility to our customers we run both Microsoft Windows 2000 Server systems and RedHat Linux Server systems. In addition mission critial applications like SQL2000 are run on dedicated servers designed for those applications. Since one of our primary solutions involves building complex online routines, we also provide our customers the option of having dedicated servers for their applications. these servers are also built to the same high standards we insist on for all our customers. In addition we offer co-location hosting of your server if it is in a rack mountable chassis. All data is RAID 5 when operating systems allow, backed up at our datacenter as well as off-site on remote machines.

Infrastructure/Environment

Our hosting facility is equipped with racks and cages to host your equipment in a secure environment.
The hosting area is built on a raised floor.
Temperature and humidity controlled environment
Need+1 (N+1) design of cooling towers, water pumps and chillers
Multiple air handling units providing another level of redundancy
Cooling units maintain uniform 72° and 50 percent relative humidity levels

Security

Security of your data and systems are especially critical in a Web hosting environment. Our hosting facility is designed with security of these critical assets as a primary objective. Some of the important security features include:

24/7 on-site security guard
Indoor and outdoor security monitoring
Badge/picture ID access screening
Biometric access screening
Dual door floor trap design for access to the raised floor area
Escort requirements for access to raised floor areas

Disaster Control

Our hosting facility is designed to withstand disastrous conditions pertinent to its location, ensuring that your systems and equipment continue to run even under extreme conditions.

Fire detection and suppression systems for 24/7 operations of your critical systems
Dual fire detection (photoelectronic/ionization and sniffer) systems
Central fire alarm system notification with a direct alarm to the local fire department
Multi-zone pre-action dry pipe suppression system allowing suppression to be contained to the affected area and not disrupt conditions elsewhere
Since our facility is in Tampa Florida, it is designed to withstand up to Category 5 hurricanes.

Connectivity

Our hosting facility is equipped to provide your system’s Internet protocol (IP) connectivity to the Internet via our fiber network.

Built-in redundancy through redundant router and switch configuration of the facility LAN design
Dual ports available from unique switches
Dual independent (redundant) fiber connections to the Internet backbone

Power systems

Web hosting support systems must be always available, and the system availability is only as predictable as the availability of power to those systems. Our hosting facility is designed for redundancy and high availability of power to your critical server systems.

Dual power availability to each rack unit from independent power distribution units (PDUs), removing PDU loss as a single point of failure
Redundant N+1 design of uninterruptable power supplies
Redundant stand-by generator power supplies, in the event of a power failure from commercial power

System monitoring and management

Our Hosting Facility is equipped with sophisticated equipment and technical talent to provide 24/7 system monitoring and management of critical systems.

Concord NetHealth (server health monitoring)
Agilent FireHunter (throughput monitoring)
Veritas Nerve Center (router and switch event correlation)
HP Open View (base network monitoring)
Remedy (problem tracking, trouble ticketing and resolution management)